"Received guitar parts today, excellent service, many, many thanks, regards Matty."
"Hi there, my order arrived first thing this morning, and I must say that I am most impressed with the speed that it got here!! Well done, and I shall certainly recommend you and use your services again."
"Hi - Just wanted to let you know that I placed my order at about midday yesterday and it was here this morning. Even with my postal instructions handwritten on the envelope. Thanks for the brilliant service - much as I'm hoping to avoid accidents of the kind that brought me to your website in the first place, if more bad luck comes my way you will be my first point of call."
"just wanted to say thanks for an awesome service! ordered the last couple of bits for my 'stealth' les paul copy yesterday afternoon, and have them in my hands today!! very happy bunny here, thanks to you all!"
"Just thought I'd drop an email to let you know I got the pickguard this morning, and it is perfect! Great delivery too, I've never known a company get next day delivery to Guernsey! Thanks a lot, I'll definitely hit you guys again if I need any more parts - fantastic!"
"The wife just rang to say that the pickups have arrived. To receive the parts in 20 hours is staggering. :) I just thought I would write back and compliment you on the fantastic service I have received. Your website was recommended to me by a friend and I have already recommended you to others. Plus I have already drawn up a list of the parts I need to finish re-vamping my guitar so as soon as I get paid at the end of the month I will be ordering again. Many Many Thanks."
"Hi there, I placed an order yesterday afternoon for some P bass parts and had to call you to add one more item to my order. Even with this addition, I still received everything first thing this morning. Truly fantastic customer service, something other companies fail to provide. I will recommend WD very highly to my musician friends. Great stuff guys."
"Just received my order this morning. Have to say fantastic item and incredible service. Couldn't believe how quickly it arrived. Many thanks!"
"Unbelievable service! Ordered it yesterday morning - arrived at 6.50 this morning. Outstanding - thanks very much. I will now have a Tele with a punch for the weekend!"
"Well done WD, I ordered a P Bass bridge cover from you at 4.15pm friday 14th Nov. and it arrived 7.45am Saturday 15th Nov. That's what I call great service, I look forward to sending you many more orders, I will recommend your company to all my friends. Many thanks indeed, I'm a very happy customer."
"SPEEDY OR WHAT - The goods arrived this morning - NOW THAT'S WHAT I CALL SERVICE!!!!"
"Hi, just a note to thank you once again for your prompt attention. I received the pickups by first post this morning. Your turnaround for orders is impressive to say the least. I'll be back."
"Wow! I am SO impressed, thank you, ordered Scratchplate Wednesday lunchtime, arrived Thursday morning post and on Guitar by 7.00pm that night. Fantastic service."
"That was quick! It fits perfectly. Fantastic service."
"Hi, i just thought id say im very impressed with the sheer speed i got my product. I ordered a bridge yesterday evening and its here on my lap right now!"
At 13:20 on Tuesday, I ordered a set of cheap machine heads for my Fender accoustic. They arrived at 11:20 on Wednesday. I wasn't planning on using the guitar that evening because NOBODY is that quick. I just had to say thank you and make sure you understand how impressive your service is. Not only will you be receiving my business if we need bits for the Tele or the Strat, but I'll ensure that the rest of the South Oxford musos know about you as well. Thanks again."
"My order arrived today, very fast, thanks a lot. Will be recommending your services to other struggling musicians!"
"Hi, Thanks very much for the order received this morning, insanely quick delivery and we are extremely happy with the item."
"Thanks WD, I ordered a new Strat neck at midday with some Sperzel tuners and they arrived first thing this morning, well packed and looking excellent."
"Speedy delivery, well packaged, pickups came with a very useful small booklet which is much appreciated, straplocks of WD's own brand are very high quality with no wobble, excellent and fast customer service which was very informative. overall an excellent service, thank you WD music your definitely my number one for guitar parts and have recommended you to others."
"just a short few lines to convey my thanks to yourself & the team @ WD, superb service as usual from a respected professional company well known in the music industry."
"Hi there! Just wanted to send a quick email to say, "Thank you" for dealing with my order so efficiently and sending it so speedily. I expected at least one of the twenty-one items in it to be wrong or missing (it normally happens, elsewhere ), but - not so! It was all there and only took 3 days from my keyboard to my doorstep in Germany - that's fast ! What's more, I was really happy with the black-painted Jazz Bass body. It was ultra-lightweight and had only the holes that I needed, already drilled in it. I also have one of your Strat bodies and won't hesitate to order a WD Precision Bass body from you, for my next project. Anyway, well done for getting it right! It makes a nice change to be able to say that, as some recent "electronic purchases" of mine have been the cause of much stress.
Keep up the good work!
(Happy Customer )"
"The Telecaster scratchplate I ordered on Friday duly arrived in perfect condition on Saturday morning and played its first gig, in the hands of a very happy guitarist (not me), on Saturday night ! I’d just like to say how impressed I am that you were able to supply from stock an item that I couldn’t find anywhere else on the web, how you took great care to ensure that it was exactly what I wanted, and how quickly you dispatched it. Incidentally, it was cheaper than I’d expected too !"
"This is the first instance I have used the services of WD for guitar Spares. The parts arrived on time, superbly packaged and despite a very minor hiccup, went superbly well. A company is measured not on how well they do things normally, it is on how well they remedy any anomalies. Absolutely superb customer service. I would not hesitate to use your services again and would recommend your company for quality and excellent customer service to anyone."
"I found the service offered by WD Music to be first class. Even when the post office delayed in sending my goods due to industrial action, the staff at WD Music even offered to send me a replacement even though potential they would have been out of pocket themselves. I found the staff to be friendly, courteous and helpful, and I would not hesitate to use them again....and in fact I'm going to!"
"I would just like to thank you very much for the express delivery and installation tips for the kent armstrong pickups I purchased over the weekend. I WILL be purchasing from you again without a doubt and will recommend this site to everyone I know in the music business and I look forward to placing an order with yourselves again."
"I got the pickguard and fitted it all up... A perfect match and a brilliant pickguard. First class service... I'll be sure and mention it to the guys on the guitar forums as I'm really pleased."
"The pickguard arrived today - it fits perfectly and looks great. I'm very impressed with the product and the level of service. Many thanks for all your help."
"Hey guys! just to say thanks sooo much I ordered a bridge yesterday and it came today!!! wow! also email reply was in like 5 mins!!!"
"I just wanted to say thank you for the pickguard. It’s a perfect fit and I’m very pleased with it! I also wanted to thank you personally for your prompt replies to my e-mails and generally excellent service. Much appreciated!"
"Thank you for the excellent service and product knowledge."
"I finished putting together all the bits last week and I've got to say this is one classy guitar. I basically ordered the parts to build one 'cos I needed a backup for my two main road Strats and I haven't been too impessed by any of the current production Fenders. My main two being a 1993 Strat Plus which is an absolute peach - I went through 34 strats before deciding on that one when i bought it 11 years ago and since then it's matured into one hell of a guitar, and the other being a 5 year old USA '62 reissue which I've loaded with Fralins - again a really nice instrument. In all honesty this guitar is every bit as good as the Plus and knocks the stuffing out of the 62. I was a bit concerned as to what the quality of the Kent Armstrong's would be like and had it in the back of my mind that I might put some Kinmans or Fralins in at a later date. I have no plans to do that now - they're great. So a big thank you again for the advice and excellent service you gave - it really is much appreciated."
Thank you very much for sorting out my left handed, Telecaster scratchplate. I was very impressed with how quick you have dealt with this for me and I was really chuffed to come home from work tonight to find that it had been delivered earlier today (and with the new jack socket that I ordered as well) It was only on Monday evening that I made my online order, it arrived here today, Wednesday (less than 48hours later) and I think your company really knows what customer satisfaction is all about. In my job, I deal with the public everyday and I fully appreciate how difficult this can be at times and equally, that it is rare these days for someone to send back positive feedback. With a couple of minor tweaks, the scratchplate will fit perfectly and as you quite rightly pointed out in a previous e-mail, this is due to my Telecaster body being a slightly different shape and is only to be expected as it is not a proper "Fender". W.D. U.K. have done me proud and I shall look forward to doing business with you again for any other parts that I might need in the future. Thanks again Ben, you are a star."
"Hi people, Just a note to say a big THANKS! I received my pickguard as quick as anything & it fits perfectly! I will be back! Many thanks"
Kent Armstrong Pickups
"I just wanted to say thanks! My pickups and the other accessories I ordered arrived this morning, and after a couple of hours soldering it's all sorted - the quality of the pickups and the strat replacement wiring kit are just superb. As you may remember I was a little apprehensive because there were no sound files available for the pickups, but your recommendations were spot on - I've been playing using the neck pickup this morning, which I've never used before as the sound was also so thin. The Rails Mini Humbucker is just what I hoped it would be - and it blends so well with the kent specials, it sounds great with middle and bridge selected!"
"I purchased some Kent Armstrong humbuckers over the weekend. They are amazing - I have put them into my Gibson Les Paul to find they are clearer and more precise than the Gibson pickups themselves."
"Installed the Rocker humbucker last night....What a transformation! The sound was brighter, clearer and louder. Note definition was vastly improved and the combined neck/bridge selection also benefited big time. The net outcome is that the Sunburst is now eminently gig-able. It sounds like a half decent Les Paul with the Rocker kicked in - and at what can only be described as frugal outlay. I was genuinely amazed at the transformation the Kent Armstrong made; but I really should not, having used a number of them on various guitars over the years."
"Installed the 'Tweedtone' bridge pickup I ordered from you into my Strat today and must say I'm highly impressed! It has as much bite as you'd hope for but also a full-bodied tone that rounds out and gives weight to the bottom-end. Frequently the bridge position on a Strat can give the impression that the sound is coming from a different guitar entirely in comparison to what you hear from the neck and middle positions. Your Tweedtone balances everything up perfectly on my guitar. Great stuff - I love it!"
"Just a quick note to say thanks for sending the pick-ups so quickly. I got them fitted and I think they are awesome."
"I am impressed with the Kent Armstrong humbucker sized P-90's pickups, it has really transformed my SG. They sound so much better than the stock Humbuckers that were on there, and even with the 3 way switch in the bridge or neck positions the hum is hardly noticeable and I am using it with a tube amp."
"I have to say that the CTS pots that I have received have been a revalation to the guitars tone. It is now clearer than ever as well as being less susceptible to background noise. On top of this the smoothness of the tapers exudes quality and they are well worth the asking price."