WD Music American Elite Jazz Bass 5 String - Black White Black

Delivery:

Any order placed before 3.00pm on a working day will generally be sent the same day. If the order is placed after 3.00pm on a weekday or anytime during the weekend or a public holiday we will send the order the next working day.

UK Orders: 

• Royal Mail First Class - this costs £1.50 per order but becomes free if your order value is £25.00 or higher. Royal Mail typically aims to deliver First Class parcels for the next working day although can sometimes take up to 5 days. No signature is required upon delivery. You will be sent a tracking number but the tracking information is very limited. It will only be updated once an attempted delivery has been made. If you see the message 'An update will only be provided when we attempt to deliver your item' on the Royal Mail website, this means that an attempted delivery has not yet been made and is still processing through the Royal Mail network.
• DPD - this service costs £6.50 per order but becomes free if your order value is £90.00 or higher. This is a next-working day service and UK Mail will send an email or text on the day of the delivery with a timed 1 hour delivery slot. This service is only available for UK mainland addresses. A signature is required upon receipt of the parcel and deliveries can be made anytime up until 6.00pm on the day of the delivery.
• Royal Mail Special Delivery - this service costs £9.95 and Royal Mail guarantee that the delivery will be made the next working day before 1.00pm. Royal Mail will email or text you with delivery updates and a signature is required upon receipt of the parcel

International Orders:

• Any EU orders placed on our website that amounts to a total of €150.00 (£135.00) or less will be inclusive of VAT and fees. Therefore, the price that you pay at our checkout is final pricing - no additional handling fees or import fees.  Any order that is above €150.00 (£135.00) will not be inclusive of VAT or import fees and these additional fees will need to be paid to your local postal service, once the goods arrive at your local customs. (Please note, this all-fee-inclusive scheme is only applicable to business-to-consumer (B2C) transactions and cannot be applied to any business-to-business (B2B) transactions) 

• European Registered Post - for any address in Europe, this service costs £9.95 per order and is sent using the Royal Mail Tracked service. In most cases, the parcel is handed over to the local postal service to deliver it. A signature is generally not required but will be tracked to ensure a safe delivery. Most parcels take an average of 3 - 7 working days to deliver.

• European Registered Courier - for any address in Europe, this service costs £30.00 per order and we will select a courier to deliver the parcel. A signature is required upon receipt of the parcel. Delivery times vary but typically take 2 - 5 working days.

• International Registered Post - for any address outside of Europe, this service costs £12.95 per order and is sent using the Royal Mail Tracked service. In most cases, the parcel is handed over to the local postal service to deliver it. A signature is generally not required but will be tracked to ensure a safe delivery. Most parcels take an average of 4 - 10 working days to deliver.

• International Registered Courier - for any address outside of Europe, this service costs £30.00 per order and we will select a courier to deliver the parcel. A signature is required upon receipt of the parcel. Delivery times vary but typically take 3 - 7 working days.

Returns:

If you need to return a product purchased from W.D. Music UK, please notify us in writing (email/letter) within 14 working days and then return the item to us within 28 working days in order to receive a full refund without the original delivery charge.  The cost of returning the item to W.D. Music UK is not included unless the return is due to missing or faulty parts. 

The returned goods must be in a re-saleable state and any goods or accessories that accompany the returned product must also come back to us. The goods should also be returned with their original box, packing and accessories. Please click here for further details.

PICKGUARDS: Do not remove the protective cover or place any components on this pickguard until you have made a "dry run" on the instrument. Make sure all mounting holes and pickup cuts are positioned correctly. Pickguard replacement warranty will be void if the protective cover has been removed. Removing the protective film means that the item is not in a re-saleable condition and therefore we cannot accept it back for a refund. 

We offer Paypal as the payment gateway on our website.

PayPal accepts all major credit and debit cards and no cardholder information is ever passed unencrypted and any messages sent to our servers from PayPal are signed using MD5 hashing to prevent tampering. You can be completely assured that nothing you pass to PayPal's servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

When you pay with Paypal, all information is protected by SSL with an encryption key length of 168 bits (the highest level commercially available). Your personal information is stored on Paypal's servers and heavily guarded, both physically and electronically. To further shield your credit card and bank numbers, Paypal do not directly connect their firewall-protected servers to the internet.